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FREQUENTLY ASKED
QUESTIONS
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What are the payment options?We take credit card, and PayPal. Credit cards may incur an extra processing fee. You can also pay by cash if you choose the pickup option.
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What are the soaps made of?All the soaps are handmade using a variety of oils and butters such as olive oil, RSPO certified palm oil, coconut oil, castor oil, shea butter, rice bran oil. Fragrances and coloring with mica is also added.
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What is your return policy?Your satisfaction is guaranteed on all of your Lotus Soap products. If you are unsatisfied with a purchase, please reach out to our support team at info@lotus-soaps.com within 90-days of your purchase and we will be happy to facilitate the process of returns and refunds.
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What about shipping?Shipping and handling will incur an additional $7.95 fee. We do ship with USPS, UPS, FedEx.
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